If you get a damaged item or the wrong item. Please contact our customer services right away in case of any issues at [email protected].
All hardware is final sale.
If the device is DOA you may reach out to [email protected]. Be sure to include pictures and video showing the issue. (No EXCEPTIONS). If a pre-approval return is granted we will have the device returned. Once the device has been received back it can take up to 5 business days for a decision to be made. If approved we will re-ship a new device as long as it is in stock or provide you with store credit to go towards future orders. PLEASE NOTE: Shipping cost will only be deducted from gift card amount should the device be found to not be DOA.