As required by Federal law, we must verify your age. We use Veratad, an industry-leading provider of online age verification. They use your name, zip code and date of birth to verify your age against public information.
Please make sure to enter your information accurately and truthfully, operative word there is “TRUTH”. Failure to provide accurate and truthful information will delay your order. If you’re not sure of your birthday, honestly what’s wrong with you? Check for old photos with you around a cake with candles, count the candles and check the date of the photo. This should give you an idea of your actual age. If this fails, ask your father or mother and quite frankly if you’re asking your father and mother how old you are or checking birthday candles in photos we are thinking you don’t have the proper ID to verify.
If Veratad is not able to verify your age using your name, zip code, and date of birth, we will require you to submit a government-issued photo ID before we can process your order.
How it works:
You simply enter your date of birth, name, and address when you checkout.
Veratad runs the check automatically after your order is placed. Most of the time they are able to verify your age with no additional steps required. If you don’t hear from us, that means we successfully verified your age.
If Veratad is UNABLE to verify you automatically:
You will receive an email from us which you will need to reply to with an attached copy of your government issued ID, verifying your age. (If not received please check your spam folder, if not there contact us immediately so your order won’t be delayed.)Your order will not be shipped until you submit a valid photo ID.
If you do have to submit your ID, rest assured this is a one-time annoyance. Once you are verified, your account will be marked as verified and you will never have to do it again.
Verification email never received? See below:
If you’ve checked your spam folder and you still do not have the Age Verification email please include your order number in the subject line below followed by “Age Verification” and contact us.